We feel customers should never pay for shipping. In many cases, the delivery is on us for most products.
Our customer support representatives are respectful and courteous and strive to offer the best customer service possible. We are passionate about our work and that includes taking great care of our customers.
At Ruglots.com, we work with top manufacturers to offer you the latest designs and highest quality items. We stand behind the products we sell.
Can’t wait to get your goods? Your tracking numbers will be emailed to you within 24 hours of order shipment so you will know where your items are at all times.
Returns should be uncomplicated and stress free. Our team will assist you by phone or email to make your return back to our warehouse quick and easy.
45 Days Return Policy
If you are fully satisfied with your purchase, return it. Because customer satisfaction is our top priority, we will gladly accept your return. Returns will be accepted up to 45 days after the delivery date.
Your order information is always safe. All transactions are passed through SSL encrypted connections. Payment information is used only at the time of purchase and is not stored.