Fast Free Shipping


FREE Shipping

Just because shipping is free doesn't mean you pay more. understands you are looking for good quality at a great price. We also focus our efforts on processing your order quickly and getting it delivered quickly. When you order from our website, you can expect to receive your order within 7-10 business days.

Have questions?
Contact Us 5 days a week., 
1.888.744.8851 or via email

45 Days Return Policy


45 Days Return Policy

Here at Rug Lots we make returns easy! If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund. In order to meet our pledge to quality service, we feel that returns should be straightforward – hassle free.

Is the rug you received not exactly what you had hoped? Not the right size or pattern? Regardless of the reason, we are glad to accept your return within 45 days of purchasing from us. Upgraded shipping costs, or custom products are non-refundable. There are no re-stocking fee's on any item purchased from

All shipping/handling charges and any other expenses you may incur when returning merchandise are non-refundable. Please email us at and request a Return Authorization Number (RAN). Please note returns without a RAN won’t be accepted and will be refused at the customer’s expense.

Returned items must be in their original condition and packaging, otherwise additional charges may apply. It is also important to note that we cannot take returns on a rug that has been used. Select items cannot be returned due to final sale, liquidation, and clearance promotions. These items will be clearly marked on the product page. If you have any questions, please contact us.

Help / FAQ's



Our Pledge To You

We are dedicated to matching you up with the perfect rug. So if for any reason you are not satisfied, we will issue a full refund on your purchase up to 45 days. Please see our return policy for more details on returns.

Contact Us

Toll free phone number: 1.888.744.8851
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Questions regarding orders:
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General inquiries:

Warehouse and mailing address
Rug Lots | Area Rug Warehouse
1 Madison Street
East Rutherford, NJ 07073

Hours of Operation
Monday through Friday: 9 am - 5 pm EST
Sat & Sunday: Closed

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Shop by Weave

Area rugs come in a variety of weaving constructions. Hand Knotted rugs made with wool fiber are true heirloom quality works of art. Knot by Knot, these rugs are carefully made by artisan weavers, by one person or sometimes groups and can take as much as year to finish. China, India, Iran, Pakistan, Tibet, Turkey, are amongst the most well known handmade rug weaving regions in the world . Based on centuries old tradition, each country’s waving style is unique. Tea washing is a well known way used in hand knotted rugs which creating the antique look.

Hand tufted rugs combine hand crafting with machine.  Tufted rugs make owning a luxury floor covering affordable giving you the high end hand knotted look at a lower price point. Tufting is modern weaving technique which allow for innovative constructions with high low effects are able to create the hand knotted look a fraction of the price.

Machine made rugs also known as Power loomed area rugs offer consumers a great deal of value and size options. A machine woven rug (Wilton Woven) is produced on a fully automated jacquard loom that makes rug weaving process which allows rug producers to incorporate new weaving techniques, like carving or drop stitching which allows rugs to offer more trend setting styling. Wool or durable synthetics like polypropylene (olefin) fibers can be used in making make machine made rugs. When decorating under a budget machine made rugs make for a great investment. 

Machine Made Rugs

Affordable extravagance is yours with our selection of machine made area rugs. Select your next area rug from our variety of styles, designs and colors. Complement your home with a handsome machine-made area rug. If you want a durable rug with a long lifespan, browse our machine-made

Hand Tufted Rugs

You will treasure the heirloom quality of a hand-tufted area rug. Our hand-tufted rug selection is made of a sheared loop construction, yielding a dense pile with a plush texture. Available in a vast array of designs, these area rugs will brighten your style. Browse our hand-tufted area rugs today

Hand Knoted Rugs

Acquaint yourself with the luxury of detailed design and a fine weave in a hand-knotted area rug. The construction features an exquisitely dense pile for high-quality craftsmanship. Shop our hand-knotted rug selection for the perfect fit for your home.

Hand Hooked Rugs

Comprised of short, looped pile, these area rugs create a beautiful expression of color and pattern that's unique to hand-hooked rugs. Several exhibit a fine petit-point technique to enhance the vivid design. Select your favorite today.

Flatweave Rugs

We carry the best selection of flat weave rugs, in many styles and designs. Flat woven rugs are thin yet durable rugs that are often used in casual, rustic, or vintage type settings for a more relaxed tone in home or office.